ABOUT THE TRIBE
Viola's Tribe Candle and Cosmetics llc was created by Ruth as a means to create in a safe mental space. The word tribe represents "family". Everyone that Ruth has encountered has been an inspiration to her.
Modeled off strong womanhood Viola's Tribe is names after Ruths Grandmother who came to NYC from South Carolina as a teen (back when NYC still had trolleys). Till this day she still has Ruth art work on her wall from when she was 5 years old.
Viola's Tribe Candle and Cosmetics llc goal is to provide luxury products at an affordable price. Our aim is to promote self care and mindfulness. We want to make sure everyone has access to natures beauty and the ability to connect to their higher power.
Things You Need to Know
In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!
OUR RETURN POLICY
Here at Violas tribe we pride ourselves on our quality handmade products and make each product with love. We also understand that sometimes that quality can fall short for whatever reason. If you are not happy with the burn of your candle please contact us at email@example.com so we can assist you.
All returns must be made within 14 days of your purchase. The item must be unused and in its original packaging. Shipping is at your expense. A full refund of the item will be made to you once the item is received.
SHIPPING AND DELIVERY
How It Works
As soon as orders are received please allow 3- 5 business days for your order to ship directly to you. We value our customers and work very hard to get all orders out immediately.